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Scaled Solutions for Your E-commerce Needs

E-commerce solutions

We know how important it is for your customers to be happy. That’s why our FDM experts are always on-hand to talk to you during any stage of the process.

Let us help your online business grow.

Services

Web Integration

Our expert IT team will help you set-up and integrate our platform, and tailor it to your business needs. Our software will simply integrate with any system.

Returns Management

We’ll manage your reverse logistics - overseeing all product returns, keeping your customers happy and slotting the products back into your inventory.

Specialised Home Delivery Network

We'll ensure your customers are fulfilled, with our reliable and speedy door-to-door delivery service across Australia and New Zealand.

Account Management

Your devoted account manager will work with you to reach your business goals. Through exceptional knowledge and analytical insights into your company - your account manager will help your business grow.

24/7 Customer Service Support

We know your time is important, so our friendly multicultural customer service team is always on-hand to talk to you at any stage of the process. Let them help you with with everything from picking and packing, inventory, returns and shipping.

Fast Delivery/Transport Network

Our experts coordinate high-speed delivery, creating an efficient and affordable shipment experience for you.

Global Scalability

We offer over 1.2 million sq/m in warehouse space globally - within a group of companies and international deliveries.

Local Scalability

We have a nation-wide delivery network, along with more than 35,000 sq/m in warehouse space strategically located over five facilities across Australia and New Zealand.

Quality Assurance Processing (QA)

We take our quality assurance seriously. With safety and compliance at the forefront of what we do - we work hard to meet your service delivery requirements and expectations.

Cycle Count, Stocktake, Physical Inventory

Our online management system will run your annual stocktake, regular cycle counts and physical inventory for you.

Kitting, Bundling and Reworks

Get rid of unnecessary inventory and reduce shipping costs. We can consolidate multiple order numbers into one, with just one number to manage. We will wrap, shrink-wrap and relabel your goods.

Capabilities

Experts in Home Deliveries Across Australia and New Zealand.

Automation, high correct/accurate pick rate.

Border Crossing.

Faster transit time, high DIFOT rate.

Next Day Deliveries Across Three Key Markets in Australia.

Advanced Warehouse Management System.

Statistics

Warehouse Solutions.

More than 1.2 million square metres globally.

Reliable Delivery.

Over 2.5 million parcels shipped each year.

Track Record.

Over 99.75 per cent error free fulfilment.

Get a quote

contact

Location

7 Eucalyptus Place, Eastern Creek
Sydney, NSW 2766, Australia
FDM AU: 02 8882 0400
FDM NZ: 04 9558 5209

Contact

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